Frequently Asked Questions

Aetna, Aetna EAP, Aetna Better Health, Amerihealth Caritas, Beacon, Blue Cross Blue Shield, Cigna, Cigna EAP, Community Health, Compsych EAP, Healthy Blue, Holman Group EAP, Humana, Humana Medicaid, Meritain, Louisiana Healthcare Connections,  LSU First, Optum, Tricare, ChampVA, UMR, Mulitplan, United Healthcare, and Verity  (if you do not see your insurance listed, please email Billing.AlwaysHope@gmail.com to find out)

Click to contact us button and send your name, email address and a phone number. We will then send you an email with a link to complete all paperwork electronically. Then we can get you scheduled as soon as possible. (If you would like to do your paperwork in person email AlwaysHope4aBetteru@gmal.com to schedule a time to come in)

Our waiting room has toys and reading material in case a family member has to wait while you are in session. You are welcome to invite whoever you feel comfortable in the session also.

Therapist are seeing clients while in the office, which makes it hard to come to the phone. Email is the best way to get in touch with your personal therapist. All therapists can be contacted by email. TracieMincks.AlwaysHope@gmail.com, 

ShannonWilkerson.AlwaysHope@gmail.com, BrittanyRobinson.AlwaysHope@gmail.com, KatelynCheatwood.AlwaysHope@gmail.com, WynonaRuss.AlwaysHope@gmail.com, MaryCunningham.AlwaysHope@gmail.vom, and AloraWilder.AlwaysHope@gmail.com.

Once your session is complete if you are using insurance, we will bill them for you. Once your Explanations of Benefits is sent back to us. We will contact you letting you know your price for each session. Then your card will be charged on file or you can choose a different payment option. if you are self pay, your session fee will be charged to the card on file the same week.  

Please contact Billing.AlwaysHope@gmail.com to discuss a payment plan to help you still get the services you need at an easier more comfortable way to fit your needs.