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  • More
    • WELCOME
    • about us
    • Services
    • Meet Our Providers!
      • Medication Management
      • Prairieville Therapists
      • Baton Rouge Coursey
      • Baton Rouge Perkins
      • Metairie Therapists
      • Telehealth Only Therapist
    • Meet our Support Staff
      • Leadership Support
      • Administrative Support
      • Scheduling / Intake
      • Billing & Insurance
      • Medication Support
    • contact us
      • Photo Gallery
      • Questions?
      • Contact Us
  • WELCOME
  • about us
  • Services
  • Meet Our Providers!
    • Medication Management
    • Prairieville Therapists
    • Baton Rouge Coursey
    • Baton Rouge Perkins
    • Metairie Therapists
    • Telehealth Only Therapist
  • Meet our Support Staff
    • Leadership Support
    • Administrative Support
    • Scheduling / Intake
    • Billing & Insurance
    • Medication Support
  • contact us
    • Photo Gallery
    • Questions?
    • Contact Us

Billing & Insurance Support

Young woman taking a selfie in a car.

Cassidy Castjohn Billing Support

   My name is Cassidy Castjohn, and I have always had a passion for helping people and animals. I have 3+ years experience in customer service, and have always enjoyed connecting with others and making them feel comfortable. I am excited to be joining the Always Hope team and can't wait to help and connect with more people! 

Smiling man in white polo shirt against gray background.

Shayne Mincks Billing Support

   With more than 20 years of leadership experience in an industrial settings,  Im excited to bring a strong commitment to accuracy, collaboration and service to Always Hope in my roll as billing support. 

Outside of work, I enjoy traveling and spending time with my family. I believe that values built through my family life,  carry over in

   With more than 20 years of leadership experience in an industrial settings,  Im excited to bring a strong commitment to accuracy, collaboration and service to Always Hope in my roll as billing support. 

Outside of work, I enjoy traveling and spending time with my family. I believe that values built through my family life,  carry over into my work life showing care and professionalism in my everyday. 

Woman with purple hair smiling at the camera.

Elise Mullen Billing Support

Elise Mullen Billing Support

I am a wife to a truly wonderful man who makes life feel joyful and safe, and a proud mom to three boys. My family is my greatest joy. I cherish the time we spend together creating memories, sharing experiences, and watching our boys grow.

I'm so grateful to be part of a field where compassion, support, and helping others are at the heart 

I am a wife to a truly wonderful man who makes life feel joyful and safe, and a proud mom to three boys. My family is my greatest joy. I cherish the time we spend together creating memories, sharing experiences, and watching our boys grow.

I'm so grateful to be part of a field where compassion, support, and helping others are at the heart of what we do. Being surrounded by a team of people who genuinely care about making a difference is something I truly appreciate, and it’s special to be a part of an environment built on kindness and connection.

Outside of work, I enjoy getting lost in a good book, playing video games, taking on the challenge of an escape room, and finding new ways to relax and recharge.


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